 |
Club GR SolarisBOOKING CONFIRMATION
It is essential to present your confirmation upon arrival at the hotel, which commits to deliver the confirmed services. DO NOT TRAVEL WITHOUT IT !
|
Terms & Conditions
SPECIAL REQUEST
ANY SPECIAL REQUEST IN YOUR RESERVATION WILL BE HONORED ONLY UPON AVAILABILITY.If you are not using your contracted week, Club Solaris reserves the right to assign a different room number according to existing occupation.OCEAN VIEW ROOMS
Are assigned on first come first serve basis; and are exclusively for membership holders, traveling on their contracted season or lower. Does not apply for trial membershipsLODGING WITH CERTIFICATE:
In order to cover this stay, ORIGINAL CERTIFICATE MUST BE HAND DELIVERY TO THE FRONT DESK CLERK AT THE CHECK IN OTHERWISE FULL PAYMENT OF THE ALL INCLUSIVE WILL BE REQUIRED AT THE CHECK IN.
Environmental Sanitation Tax: All travelers will be required to pay upon check in a daily tax per room per night regardless of the occupancy. Tax fee in Cancun is $79.20 and for Cabo $79.20 Mexican Pesos.
PRIVILEGES
Membership privileges apply to members who book with the Premier All-Inclusive plan (they do not apply to hotel / Runaway VIP plan reservations):|
• Airport Hotel Transportation* • Hotel Airport Transportation* • Welcome party* • House Tour* (One Excursion) • Personalized check in • VIP bath amenities |
• Gala Dinner* • Premium Bar at specialty restaurants & premier bar • Premier Menus at specialty restaurants • Premium wi-fi • Discounts: Spa / Tours /Fine cuts / Laundry / Tobacco Shop • Bathrobes & Slippers |
* 6 Nights minimum stay required.
Semi-Formal dress code required for Gala Dinner
NUMBER OF NIGHTS
The numbers of nights specified in this reservation as a Guest of Member form will be deducted from the Member´s contracted weeks or minivacations nights, since they are not under the REFERRAL PROGRAM and therefore are not entitle to this program’s rewards.CHECK IN 3:00 P. M.
If you need to check in after this time please notify to Club Solaris at least 5 days prior to your arrival.Please present a copy of your ID at the Premier Lounge.
CHECK OUT 11:00 A.M.
Late check out Service cost is $70 usd per room. It is subject to availability. No exceptions.PREMIER CLASS LOUNGE
Premier Class Lounge is open from 9 am to 6 pm; any assistance outside these hours will be provided at the Hotel Lounge.PAYMENT METHOD ACCEPTED (At the resort)
• Credit Card: Visa, Master Card and American Express. CASH IS NOT ACCEPTED• In order to establish credit at our Hotel, upon check in you will be required to present an international credit card for incidentals.
CANCELLATIONS & CHANGES POLICY
• Cancellations must be notified in writing to the Club Solaris Premier Class Reservation Office, at least 2 days prior to arrival.• Reservations cancelled within 14 days after the reservation has been confirmed no penalty applies. Reservations cancelled with more than 14 days after the date of confirmation, or in case of no-show, a penalty of two nights per room will apply. No reimbursements or credits will apply for early departures or late arrivals. All payments made with American Express apply a 5% fee in case of reimbursement.
• For changes on travel dates a new quotation and confirmation will be generated, being this the valid one, and it will be subject to rates and promotions applicable at the time the change is requested. Please note that the updated rate and/or discount will apply to both the requested changes and to the original reservation.
WARNING
DUE TO THE HIGH AMOUNT OF CUSTOMERS COMPLAINTS, PLEASE BE AWARE OF THE STAFF INSIDE THE AIRPORT RIGHT AFTER CUSTOMS, THESE SOLARIS MEMBERSHIP PEOPLE WILL INDICATE TO BE AFFILIATED WITH OUR MEMBERS SERVICE DEPT. BUT IT IS NOT SO. DO NOT PAY ATTENTION TO THEIR SIGNS, EVEN IF THEY SAY THEY WORK FOR THE FEDERAL POLICE OR TRANSPORTATION INSPECTORS; DO NOT LEAVE ANY CASH DEPOSIT OR CREDIT CARDS, EVEN THOUGH THEY ASK AND SAY THAT THEY WILL REFUND IT, THEY WILL NOT REFUND YOUR CASH AND YOU WILL LOSE YOUR MONEY. ADDITIONALLY, DO NOT ACCEPT OFFERS FOR TOUR DISCOUNTS OR FREE MEALS, YOU GET MUCH BETTER PRICE DISCOUNT AT OUR HOTEL. !!!AVOID TO BE SCAMED AT THE AIRPORT!!! REMEMBER THAT OUR AGENTS ARE WAITING OUTSIDE THE MAIN AIRPORT BUILDING (Transportation Confirmation is required) Reserve online www.clubsolaris.com/transportacion or send an email to [email protected] at least 1 week before your arrival date
|
|
|
|
|
|
|